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"Every enterprise is a learning and teaching institution. Training and development must be built into the enterprise on all levels."

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Peter Drucker - Management Consultant & Author

Capability Development Workshops

Build skills and capabilities that address the current & future needs of your organisation

In today's rapidly evolving business landscape, the ability to adapt, innovate, and continuously learn is not just a competitive advantage – it's a necessity. These learning and development workshops empower employees with the knowledge, skills and mindset needed to thrive in ever-changing environments.

 

Our CAPABILITY DEVELOPMENT WORKSHOPS mix together a broad range of evergreen skills necessary for ensuring the future capability and career development needs of your employees.​

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Leading Through Change with Emotional Intelligence

Topics covered in this capability development workshop:

  • Adapting Your Leadership Style To Motivate & Empower Others

  • 8 Essential Components of Project & Change Management

  • Building Psychological Safety With Individuals & Teams

  • G.R.O.W. Coaching Model & 7 Key Questions To Coach For Results

  • 3Ps of Coaching for Performance and Coaching for Development

  • C.O.I.N. Model - Providing Candid Feedback With Honesty & Empathy

Applied EQ - Influencing Without Authority

Topics covered in this capability development workshop:

  • 6 Key Elements of Applied Emotional Intelligence

  • Managing Stress - Overcoming The Mindset & Mental Health Trap

  • The Emotional Bank Account - Developing a Positive Growth Mindset

  • DISC-EQ - Flexing Your Communication Style to Demonstrate Empathy

  • S.T.A.R. Storytelling Skills for Influencing Decision-Making

  • Overcoming Resistance-To-Change & Building Stakeholder Advocacy

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Solution-Focused Business Development Skills

Topics covered in this capability development workshop:

  • Stakeholder Research - Goals, Objectives, Barriers, Opportunities & Risks

  • Storyboarding How Your Value-Proposition Solves These Stakeholder Issues

  • Questioning Techniques to Collect Stakeholder Information & Uncover Insights

  • Matching Your Value Proposition to the Unmet Needs of Your Stakeholder

  • Handling Stakeholder Objections & Managing Difficult Conversations

  • Negotiating Win-Win Stakeholder Outcomes & Agreeing on The Next Steps

Emotionally Intelligent Customer Engagement Skills

Topics covered in this capability development workshop:

  • The TRUST Equation – Developing Your Circle of Trust & Influence

  • Overcoming Resistance-To-Change & Building Customer Advocacy

  • Flexing Your Communication Style To Build Rapport & Connection

  • Demonstrating Empathy & Emotional Intelligence to Establish Trust

  • Storytelling Techniques To Generate Thought-Provoking Discussions

  • Coaching Stakeholders Through Behaviour-Change Processes

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Consultant Trainers

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DAVID CARROLL

LEADERSHIP COACH  |  CAPABILITY DEVELOPMENT CONSULTANT

My work is grounded in a simple belief: sustainable high performance comes from optimising both human behaviour and human physiology. Drawing on my background in naturopathic medicine, nutrition, coaching psychology and adult learning—I help individuals and teams build the self-awareness, emotional intelligence and energy management systems required to perform at their best without burning out.

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Throughout my career, I’ve had the privilege of working with some of the world’s leading organisations, including Johnson & Johnson, Novartis, AstraZeneca, AbbVie, and Eli Lilly. By integrating performance science with real-world business challenges, I enable leaders to think more clearly, communicate more effectively and create environments where both people and performance thrive.

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MATTHEW BRITLAND

LEADERSHIP COACH | CAPABILITY DEVELOPMENT CONSULTANT

I'm an an accomplished and passionate leader within the pharmaceutical and biotech industry. I have over 25 years of experience spanning clinical practice, pharmaceutical industry leadership, and academia. I have held senior roles across the industry, spanning medical strategy and capability building in oncology, immunology, and rare diseases. I have been instrumental in shaping the Medical Affairs landscape in the region to drive regional and global Medical Affairs best practices.

 

Currently completing a DrPH at UNSW on how Medical Affairs impacts the quality use of medicine (QUM). I am a long-standing lecturer in Oncology Therapeutics and Medical Affairs at the University of New South Wales (UNSW) and the University of Sydney (USYD), where I develop the next generation of pharmaceutical leaders. I'm passionate about improving patient outcomes through science, collaboration, and innovation. 

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100%
Money Back Guarantee!
LOVE IT OR YOUR MONEY BACK
We’re so confident that you will love our CAPABILITY DEVELOPMENT PROGRAMS, that we will offer you a 100% money-back guarantee if you are not happy with the quality of our education, training or coaching.
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